Konica Minolta Business Solutions U.S.A. Inc. today announced that CPI Imaging, LP of Sulphur Springs, Texas, has been honored with a 2012 Pro-Tech Service Award, which recognizes those Konica Minolta dealerships that demonstrate the highest commitement to customer support and satisfaction.

The award-winning dealerships were announced in early January at an awards dinner held during Konica Minolta's "Inspire Customer Passion" Business Conference and Product Expo, held at the Bellagio in Las Vegas.

"Providing excellent service has become increasingly important in our industry, and Konica Minolta is committed to assuring the highest performance standards across our organization," said james Ingrassia, Vice-President, Solutions Support Division, Konica Minolta Business Solutions, U.S.A., Inc. "The Pro-Tech Service Award represents Konica Minolta's gold standard for service competence and proficiency. There is no higher honor for an authorized Konica Minolta dealer partner and CPI Imaging should be very proud of its achievement."

A third time Pro-Tech Service Award winner, CPI Imaging's Service Department headed by Denise Null, Director of Technical Service, is dedicated to delivering professional, reliable service and maximum performance to Konica Minolta's award-winning lines of digital imaging products. To attain the Pro-Tech standard, each element of CPI Imaging's operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

"The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best practices in our marketplace," said Denise Null, Director of Technical Services in Sulphur Springs. "This award certifies to our customer base that we have the skills, people and systems to keep their Konica Minolta equipment operating at the highest level of productivity. Additionally, it provides our customers another great reason to count on Konica Minolta and CPI Imaging fro all of their printing needs."